Local and owner-operated in Gladstone and Roseburg, Oregon

Local marketing that keeps your Google listing, reviews, and social media current.

We manage your Google Business Profile, reply to reviews, and post on Facebook and Instagram for small businesses in Gladstone, Oregon City, Milwaukie, Oak Grove, and the Roseburg area. You stay focused on your work.

Plans are $99, $249, $449, or $749 a month, with no contract. See every price and fee. The 20-minute check is free, with no obligation.

  • Month to month Cancel with 30 days' notice
  • You own your accounts Everything stays in your name
  • You approve posts Before they go live
  • Every price listed No hidden fees

Tap to watch: 28 seconds

Worth a second look

What some business owners may think

"I'm already established. Google doesn't matter."

Your regulars will always find you. But new customers, like people who just moved to town, or friends your regulars send your way, usually look you up first. What they see in those few seconds decides whether they come in or keep scrolling. We make sure your profile shows the business you've spent years building.

"Nobody really reads those reviews."

Plenty of people skim them, especially the bad ones, and they pay close attention to how you respond. A calm, kind reply to a tough review tells a stranger more about how you treat people than any ad could. We answer every review so your side of the story always shows.

"That's not how I get my business. It's all word of mouth."

Word of mouth is the best kind of business. These days, though, it usually ends with someone typing your name into Google. When your hours are right, your photos are recent, and your reviews have replies, that recommendation becomes a visit instead of a maybe.

"One bad review won't hurt anything."

One review alone rarely does. One with no reply can sit at the top for months, and to a stranger it can look like you didn't care. A thoughtful response turns it into proof that you do. We handle those replies for you, and you approve anything negative before it goes up.

"My Google listing is fine. I set it up years ago."

A lot can change without you noticing: holiday hours, a new phone number, old photos, or edits Google or the public suggest on their own. An out-of-date listing can quietly send people to the wrong door. We check it and keep it current every month.

"I don't have time for this stuff."

That's exactly why we're here. You run the business, and we keep your Google profile, reviews, and social posts up to date for a flat monthly price, with no contract. You stay in charge without it taking over your evenings.

Sound familiar?

Small gaps online send customers elsewhere

If any of these sound like your business, we can handle it.

  • Your Google hours or details are wrong

    A customer who shows up and finds you closed may not come back.

  • Reviews have no reply

    New customers notice how you respond, not only what people said.

  • Your Facebook or Instagram has gone quiet

    A page with no new posts can look like a closed business.

  • Your website is old, broken, or missing

    People want to see your services and contact info on their phone.

  • Your Google listing isn't claimed

    Without owner access, you can't post, add photos, or reply as the business.

  • There's no time for it

    You're busy running a business, so this keeps slipping.

We fix these and keep them fixed, for a flat monthly price.

Find out what customers see

What we do

Everything customers check before they choose you

Local marketing, done for you by a local business. You approve the work.

Google Business Profile care

Correct hours, services, and details. A new post every week and fresh photos keep your listing active.

Starter, Growth, and Full Service, from $249 a month

Google Business Profile details

Review replies

We reply to your Google reviews. Replies to negative or sensitive reviews always wait for your OK.

Google reviews: every plan, from $99 a month. Facebook reviews and comments: Growth and Full Service

Review reply details

Facebook and Instagram posts

8 posts a month on Growth. 12 posts a month plus Stories on Full Service. You approve them first.

Growth ($449 a month) and Full Service ($749 a month)

Social media details

Comment and message check-ins

Monday to Friday. We answer routine questions, like hours and directions, and send everything else to you.

Full Service ($749 a month)

Message check-in details

Monthly report

A short, plain summary of what we did and what's working.

Starter, Growth, and Full Service

Simple websites

Up to 5 pages (like Home, Services, About, Gallery, and Contact) that look good on phones and computers, on Squarespace or Wix. Set up in your name, so you own it.

One-time: $1,200, or $950 with Full Service

Website details

Pricing

Every price, in full

No contract. Cancel with 30 days' notice by email. You never have to sign up or ask to see a price.

Reviews Only

Your Google reviews, handled

$99a month

Covers: Google reviews only

  • We reply to your Google reviews for you, with calm, professional replies
  • Replies to negative or sensitive reviews always wait for your OK. We check the facts with you first.
  • We keep an eye out for new reviews
  • Up to 20 reviews a month, more than most local businesses get
  • One busy month never costs extra
  • No setup fee

Google reviews only, with no listing care or posts. If you go over 20 reviews two months in a row, you choose: move up to Starter, or pay $3 per extra reply on a separate one-time invoice. Your $99 stays the same.

Billed monthly, in advance

Choose Reviews Only

Starter

Get found on Google

$249a month

Covers: Google Business Profile

  • Your Google listing kept accurate: hours, services, contact info, and description
  • A Google post every week, plus photo uploads (your photos, or ones we take with your OK)
  • Replies to your Google reviews
  • Monthly summary report

Billed monthly, in advance

Choose Starter

Full Service

Your online presence, handled

$749a month

Covers: Google, Facebook, Instagram, and your website

  • Everything in Growth
  • 12 Facebook and Instagram posts a month (about 3 a week), plus Stories
  • Monday to Friday check-ins on comments and messages. We answer routine questions and send the rest to you.
  • Up to 1 hour a month of small updates to your current website. Unused time doesn't carry over.
  • One review meeting a month, in person in the Gladstone or Roseburg area, or by video or phone

Billed monthly, in advance

Choose Full Service

Choosing a plan takes you to the short form below, with the plan filled in. There's no account or membership to set up.

One-time costs

Setup $199 once

For Starter, Growth, and Full Service, billed at signing. We review and clean up your profiles, claim or verify your Google listing, and set up our access.

Waived for founding clients. Reviews Only has no setup fee.

Simple website $1,200 once

Up to 5 pages (like Home, Services, About, Gallery, and Contact) that look good on phones and computers, on Squarespace or Wix, with a contact form, a map, links to your profiles, and up to two rounds of changes. Billed half at signing and half before the site goes live.

$950 if you also choose Full Service. You buy the platform plan, domain, and any paid add-ons in your name and pay for them directly.

Visibility check Free

A 20-minute look at your Google listing, reviews, social pages, and website, then a talk about what we found.

No obligation, and never billed.

Everything you'll pay

Every item we charge for, what it costs, and when it's billed.

ItemPriceWhen it's billedWhat it covers
Reviews Only plan$99 a monthMonthly, in advanceReplies to your Google reviews and an eye out for new ones, up to 20 reviews a month (more than most local businesses get). Google reviews only, with no listing care or posts. No setup fee.
Extra review replies (Reviews Only)$3 per replyOn a separate one-time invoice, only if you go over 20 reviews two months in a row and choose this instead of moving up to StarterReplies past 20 in a month. One busy month never costs extra, and your $99 a month stays the same.
Starter plan$249 a monthMonthly, in advanceGoogle listing care, a weekly Google post and photos, Google review replies, monthly report
Growth plan$449 a monthMonthly, in advanceEverything in Starter, plus 8 Facebook and Instagram posts a month and replies to Facebook reviews and comments
Full Service plan$749 a monthMonthly, in advanceEverything in Growth, plus 12 posts a month and Stories, weekday comment and message check-ins, up to 1 hour of website updates, and a monthly meeting
Setup$199 onceAt signingFor Starter, Growth, and Full Service: profile review and cleanup, claiming or verifying your Google listing, and access setup. Waived for founding clients. Reviews Only has no setup fee.
Simple website$1,200 onceHalf at signing, half before launchUp to 5 pages (like Home, Services, About, Gallery, and Contact) that look good on phones and computers, plus a contact form, map, profile links, and up to two rounds of changes
Simple website with Full Service$950 once, plus $749 a monthWebsite: half at signing, half before launch. Plan: monthly, in advanceThe same website, with the Full Service plan
Visibility checkFreeNeverA 20-minute review of how your business shows up online
Late fee$25 flatOnly if an invoice is still unpaid 7 days after its due dateAdded to that invoice. Invoices are due 7 days after they're sent, so this applies 14 days after an invoice is sent.
Founding-client offerFirst month free, $199 setup waivedYour plan price starts in month twoAny plan, including Reviews Only. Your plan price is held for 12 months. The setup waiver applies to Starter, Growth, and Full Service, since Reviews Only has no setup fee. See the conditions.

Not included in any price above

  • Costs from other companies. For example, a website platform plan, a domain, stock images, paid ads, or software you ask for. You pay these, and you approve each one first. Website platform plans, domains, and add-ons are bought in your name and paid by you directly.
  • Work outside our plans. Paid ad management and ad spend, professional photo or video shoots, online stores, and crisis or PR management.

Payment and cancellation, in plain terms

Paying

  • Plans are billed in advance, on the 1st of the month or on your monthly start date.
  • Each month, you get an invoice by email through Square. Pay it by card or bank transfer (ACH) within 7 days.
  • Or save a card or bank account on file, and each invoice is paid automatically on its due date. You get an emailed receipt each time.
  • To stop automatic payments, email us at least 5 business days before the next charge. This doesn't cancel your plan.
  • Setup ($199) is billed at signing on Starter, Growth, and Full Service, and waived for founding clients. Reviews Only has no setup fee. A website is billed half at signing and half before it goes live.
  • On Reviews Only, extra replies ($3 each) only come up if you go over 20 Google reviews two months in a row and choose them instead of moving up to Starter. They're billed on a separate one-time invoice, and your $99 a month stays the same.
  • If an invoice is still unpaid 7 days after its due date (14 days after it's sent), a flat $25 late fee is added to it.
  • If a payment is more than 15 days late, we may pause work until it's paid.

Cancelling and changes

  • No contract. Either of us can cancel for any reason with 30 days' notice. Email is fine.
  • Service and billing continue through the 30 days. Anything you prepaid past that is refunded.
  • Partial months aren't prorated unless we both agree.
  • Change plans by email. The change starts with your next billing cycle.
  • We give at least 30 days' written notice before any price change.

Founding clients wanted

Be one of the first businesses we work with

We're new. We'd rather earn real feedback than show made-up reviews. Our first clients get:

  • Your first month free on any plan
  • The $199 setup fee waived on Starter, Growth, and Full Service (Reviews Only has no setup fee)
  • Your plan price held for 12 months
  • In return: if you're happy with the work, we'll ask for an honest testimonial. You never have to say anything positive.

The offer covers your plan's first month and, on Starter, Growth, and Full Service, the setup fee. A website build is billed at its listed price. After the free month, keep going month to month or stop. We only name your business or share your work with your written OK.

Founding-client offer

First month free

and the $199 setup fee waived

  • Then $99, $249, $449, or $749 a month
  • Price held for 12 months
  • Reviews Only never has a setup fee
  • Cancel with 30 days' notice
Start as a founding client

How it works

Three simple steps

  1. Free 20-minute visibility check

    Send us your business name and town with the form below, or by email. We review your Google listing, reviews, social pages, and website. Then we go over it with you, in person or online.

  2. Setup and cleanup

    Pick a plan and sign the service agreement. We clean up your profiles, claim or verify your Google listing, and get manager access. You stay the owner.

  3. Ongoing care and a monthly report

    We post, update, and reply on your plan's schedule, with your OK. You get a report every month.

About us

A small local business helping other small local businesses

Kind Regards Media is owner-operated. Brett Lowery runs it from Gladstone and works with businesses in Gladstone, Oregon City, Milwaukie, Oak Grove, and across Clackamas County. In the Roseburg area, Tyson Fugate works with local businesses on the same plans, prices, and terms.

Our name is how we work: polite, clear, and respectful of your time. We're local, so we can stop by to take photos when it suits you. We can also help remotely.

What you can count on

  • You own everything. Your Google, Facebook, Instagram, website, and domain stay in your name. We use manager access, never owner access. We never ask for your personal passwords.
  • Nothing goes out behind your back. You approve posts first. Ask us to change or remove anything, and we'll do it within one business day.
  • No long contract. Month to month. Cancel for any reason with 30 days' notice by email.
  • Honest practices. We never post fake reviews, buy followers, or reward people for reviews.
  • Straight answers. Every price is on this page. Reports are in plain English. We never promise a guaranteed ranking.
  • A clean handoff. If you leave, we stop posting, remove our access, and give you your files.

Service area

Serving Clackamas County and Douglas County, Oregon

Portland metro Clackamas County

Roseburg area Douglas County

  • Roseburg
  • Sutherlin
  • Winston
  • Myrtle Creek

Read more about our work in Gladstone, Oregon City, Milwaukie, and Roseburg. Near these towns but don't see yours? Email us to check. Prices are the same everywhere we work.

FAQ

Questions owners ask us

Do I have to sign up or ask to see prices?

No. Every price and fee is on this page. There's no account, membership, or sign-up.

What will I pay in total?

Your plan ($99, $249, $449, or $749 a month) and, on Starter, Growth, or Full Service, the $199 setup fee at signing. Reviews Only has no setup fee. A website is extra only if you want one: $1,200, or $950 with Full Service. Founding clients get the first month free and the setup fee waived. Costs from other companies, like a domain, are paid by you directly. See the full list.

What if I get more than 20 Google reviews in a month on Reviews Only?

Up to 20 Google reviews a month, more than most local businesses get. One busy month never costs extra. Only if you go over 20 two months in a row do you choose: move up to Starter, or pay $3 per extra reply. Extra replies are billed on a separate one-time invoice, and your $99 a month stays the same.

Is there a contract?

No. Every plan is month to month. Either of us can cancel for any reason with 30 days' notice, and email is fine. Service and billing continue through those 30 days.

If I cancel, do I get money back?

You pay through the 30-day notice period. Any months you prepaid past that are refunded. Partial months aren't prorated unless we both agree.

Are there any other costs?

Only costs from other companies, such as a website platform plan, a domain, stock images, paid ads, or software you ask for. You approve each one first and pay for it yourself. The only other charges are a flat $25 late fee, added if an invoice is still unpaid 7 days after its due date, and, on Reviews Only, $3 per extra reply if you go over 20 Google reviews two months in a row and choose that instead of moving up to Starter.

What isn't included?

Paid ad management and ad spend, professional photo or video shoots, online stores, and crisis or PR management. These aren't part of any plan.

What does the $199 setup fee cover?

We review and clean up your profiles, claim or verify your Google listing, and set up access so we can post for you. It applies to Starter, Growth, and Full Service and is billed at signing. Founding clients don't pay it. Reviews Only has no setup fee.

Can I get just a website?

Yes. A simple website is $1,200 one-time. You get up to 5 pages (like Home, Services, About, Gallery, and Contact) that look good on phones and computers, on Squarespace or Wix, plus a contact form, a map, links to your profiles, and up to two rounds of changes. It's $950 with the Full Service plan. We bill half at signing and half before the site goes live. You buy the platform plan and domain in your name, so the site is yours.

How do I pay?

Plans are billed monthly, in advance. Each month you get an invoice by email through Square. Pay it by card or bank transfer (ACH) within 7 days, or save a card or bank account on file so each invoice is paid automatically. Setup ($199, on Starter, Growth, and Full Service) is billed at signing, and founding clients don't pay it. Reviews Only has no setup fee. A website is billed half at signing and half before it goes live. If an invoice is still unpaid 7 days after its due date (14 days after it's sent), a flat $25 late fee is added to it.

Can I change plans, and can prices go up?

Change plans any time by email. The change starts with your next billing cycle. We give at least 30 days' written notice before any price change. Founding-client prices are held for 12 months.

Who owns my Google and social media accounts?

You do. Your accounts, website, and domain stay in your name. We use manager access, never owner access, and we never ask for your personal passwords. If you leave, we remove our access and give you your files.

Will you post anything without my OK?

We send posts ahead of time. You can approve, edit, or reject each one. If you like, routine posts can go ahead when you haven't replied in two business days. Replies to positive reviews use wording you approve ahead of time. Replies to negative or sensitive reviews never go up without your OK.

What happens in the free visibility check?

We look at how your business shows up on Google, in your reviews, on Facebook and Instagram, and on your website. Then we spend 20 minutes going over it with you, in person or online. It's free, with no obligation.

How does the founding-client offer work?

Your first month on any plan is free, including Reviews Only, and your plan price is held for 12 months. On Starter, Growth, and Full Service, the $199 setup fee is also waived. Reviews Only has no setup fee to begin with. If you're happy with the work, we'll ask for an honest testimonial. You don't have to give a positive one. A website build is billed at its listed price. After the first month, keep going month to month or stop.

Can you guarantee more customers or a top spot on Google?

No. Rankings, reviews, and sales depend on things no one controls, including Google's and Meta's own systems. We promise the work in your plan, done on schedule, and a clear report each month.

How fast will you get back to me?

We reply to email, Facebook messages, and visibility-check requests within one business day. Meetings are by appointment.

Free, no obligation

Get your free visibility check

Tell us about your business. We'll look at your Google listing, reviews, social pages, and website, then set a time for a 20-minute talk about what we found, in person or online.

  • Free, and never billed
  • No sign-up and no sales pressure
  • We reply within one business day

Prefer email? kindregardsmediaus@gmail.com

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