Google reviews on every plan

Review replies for local businesses

New customers read your replies as closely as the reviews. We write calm, professional replies for you, and anything negative or sensitive waits for your OK before it goes up.

Sound familiar?

Common problems with reviews

  • Reviews pile up with no answer

    It can look like no one is paying attention.

  • A harsh review is hard to answer calmly

    A rushed reply can do more harm than the review itself.

  • Every reply says the same thing

    A copied line on every review reads like no one is listening.

  • You find out about reviews weeks later

    By then, the customer has moved on, and so have the people reading.

  • Facebook comments go unanswered

    Questions in public comments often come from people deciding whether to call.

  • There's no time to keep up

    Replying well takes time you'd rather spend on your work.

We reply for you, on your plan's schedule, with your OK.

Find out what customers see

What's included

What you get, and what it costs

Prices are the same in every town we serve. No contract, and no sign-up to see a price.

Google reviews Every plan, from $249 a month

  • Replies to your Google reviews
  • Positive reviews: replies use wording you approve ahead of time
  • Negative, critical, or sensitive reviews: we draft a reply and send it to you. It never goes up without your OK.
  • A monthly report

Starter is $249 a month. Setup is $199 once, waived for founding clients.

Facebook reviews and comments Growth, $449 a month

  • Everything in Starter
  • Replies to Facebook reviews and public comments
  • 8 Facebook and Instagram posts a month
  • On Full Service ($749 a month): Monday to Friday check-ins on comments and messages. We answer routine questions and send the rest to you.

Sensitive topics, like complaints, refunds, safety, health, legal, or staff matters, always go to you first.

Who it's for

Is this a good fit?

A good fit for

  • Businesses with reviews that have never had a reply
  • Owners who find bad reviews stressful to answer
  • Busy businesses that get questions in Facebook comments
  • Anyone who wants a consistent, polite voice on every review

What you can count on

  • You own everything. Your accounts stay in your name. We use manager access, never owner access, and never ask for your personal passwords.
  • Nothing goes out behind your back. You approve posts first. Ask us to change or remove anything, and we'll do it within one business day.
  • Honest practices. We never post fake reviews, buy followers, or reward people for reviews.
  • No guarantees we can't keep. No one controls Google's or Meta's rankings. We promise the work in your plan, on schedule, with a clear monthly report.

Where we work

Serving Clackamas County and Douglas County, Oregon

We work with businesses in Gladstone, Oregon City, Milwaukie, Oregon, and nearby towns, and in the Roseburg area with our partner Tyson Fugate. Prices are the same everywhere.

FAQ

Questions owners ask

Will you reply to a bad review without asking me?

No. Replies to negative, critical, or sensitive reviews are always sent to you first, and they never go up without your OK.

Can you remove bad reviews?

No. Google and Facebook decide which reviews stay up, and we don't promise removals. We make sure your side comes across with a calm, professional reply.

Will you write reviews or get people to leave them?

No. We never post fake reviews, buy reviews or followers, or reward people for leaving reviews.

Which review sites do you cover?

Google reviews on every plan, and Facebook reviews and public comments on Growth and Full Service. Other review sites aren't part of our plans.

Do I get a say in how replies sound?

Yes. Replies to positive reviews use wording you approve ahead of time, so they sound like you.

See what your customers see

Get a free 20-minute check of your Google listing, reviews, social pages, and website. Send us your business name and town, and we'll set a time.

Or email kindregardsmediaus@gmail.com
Replies daily, 7 AM to 10 PM Pacific. Meetings by appointment.